Last updated: 24th August 2026
This Privacy Policy explains how Ernie Coates Motorcycles (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or shop with us at coatesmotorcycles.com and stompparts.com (together, “our websites”), or otherwise interact with us (for example, in-store, by phone, or via eBay).
We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Ernie Coates Motorcycles, registered in Northern Ireland.
Trading address: 108–110 Grand Parade, Belfast, BT5 5PD
Phone: 028 9047 1321
Email: [email protected]
VAT Registration No.:
Company Registration No.:
We are the “data controller” of the personal data described in this policy, meaning we decide how and why your data is processed.
2. What personal data we collect
Depending on how you interact with us, we may collect:
• Identity data: name, title, date of birth (e.g. for age-restricted products)
• Contact data: billing/delivery address, email address, phone number
• Account data: username, password, order history, wish list
• Order and transaction data: products purchased, order value, payment method (we do not store full card details — see Section 6)
• Technical data: IP address, browser type and version, device information, operating system
• Usage data: pages visited, time spent on site, products viewed, referral source
• Marketing data: your preferences for receiving marketing from us, and how you interact with our emails and social media
• Communications data: records of correspondence if you contact us, including via contact forms, email, phone, or social media
We do not knowingly collect any “special category” data (e.g. health, biometric, or religious information) unless you provide it to us voluntarily, for example in a customer service enquiry.
3. How we collect your data
•Directly from you when you create an account, place an order, sign up for our newsletter, enter a competition, or contact us
• Automatically as you use our websites, via cookies and similar technologies (see Section 6 – Cookies)
• From third parties, including:
• Payment and checkout providers (e.g. Klarna, PayPal)
• Delivery partners (e.g. DPD Ireland, Royal Mail)
• Order management and fulfilment platforms (e.g. StoreFeeder)
• Marketplaces where we also sell (e.g. eBay), where you purchase from us via that platform
• Analytics and advertising partners (e.g. Google, Meta/Facebook)
4. Sharing your data
We share your personal data only where necessary, with:
• Delivery and logistics partners (e.g. DPD Ireland, Royal Mail, other couriers) to fulfil your order
• Payment providers (e.g. Klarna, PayPal, card payment processors) to process payments securely
• Order management systems (e.g. StoreFeeder) used to process and track orders across our sales channels
• IT and hosting providers, including our website host and email service providers
• Analytics and advertising providers (e.g. Google Analytics, Meta/Facebook), where you have consented to non-essential cookies
• Professional advisers and regulators, where required by law (e.g. HMRC, law enforcement)
We do not sell your personal data to third parties.
5. Payment information
We do not store your full payment card details. Payments are processed securely by our payment providers (including Klarna and PayPal), who are independently responsible for the data you provide directly to them as data controllers of that payment data. Please refer to their own privacy policies for details:
Klarna: https://www.klarna.com/international/privacy-policy/
PayPal: https://www.paypal.com/uk/legalhub/privacy-full
6. Cookies
Our websites use cookies and similar technologies to:
• Keep your basket and account session working (strictly necessary)
• Understand how visitors use our site (analytics, e.g. Google Analytics)
Show you relevant ads and measure ad performance (advertising/marketing, e.g. Meta/Facebook Pixel)
• You can manage your cookie preferences via the cookie banner shown when you first visit our site, and at any time via your browser settings. Blocking some cookies may affect site functionality, such as your ability to check out.
7. Your rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”), in certain circumstances
• Restrict processing of your data
• Object to processing based on legitimate interests or for direct marketing
• Data portability — receive your data in a portable format
• Withdraw consent at any time, where processing is based on consent
• To exercise any of these rights, contact us at [insert contact email]. We may need to verify your identity before responding, and we aim to respond within one month.
• You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO): www.ico.org.uk, or by calling 0303 123 1113
8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top shows when it was last revised. We encourage you to review this page periodically.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Phone: 028 9047 1321
Post: Ernie Coates Motorcycles, 108–110 Grand Parade, Belfast, BT5 5PD